Terms & Conditions

1. Who we are

ReachOnPeak is a digital growth company operating from Bathinda, Punjab, India and East Perth, WA, Australia, providing digital marketing, software development, AI automation, creative production and training services to clients in India, Australia, Canada, New Zealand and worldwide.

2. Quotes & proposals

We do not sell fixed public packages. All engagements are scoped individually and priced in a written proposal after a consultation. A proposal is an offer, valid for 30 days unless stated otherwise, and becomes binding when accepted in writing (including email or WhatsApp confirmation) together with any agreed advance payment.

Free items — such as the growth audit, strategy call and masterclass sessions — are provided for evaluation purposes, without warranty and without obligation on either side.

3. Payments

Payment schedules, milestones and methods are set out in each proposal. Unless agreed otherwise, work begins after the agreed advance is received, and deliverables (including website handover, source code and ad account assets) are released on full payment.

Third-party costs — such as advertising spend, domains, hosting, software licences and API usage — are payable by the client and are separate from our fees unless the proposal states otherwise.

4. Client responsibilities

You agree to provide accurate business information, timely feedback and any content, access or approvals reasonably needed to deliver the work. Delays in providing these may extend timelines without liability to us.

You confirm that materials you supply (logos, images, text, data) do not infringe any third party's rights, and that your business and its advertising comply with the laws of the markets you operate in.

5. Intellectual property

On full payment, you own the final deliverables created specifically for you — your website, creatives and content. We retain ownership of our pre-existing tools, frameworks, know-how and internal systems used to produce them, and grant you a licence to benefit from them within your deliverables.

We may showcase completed non-confidential work (such as your public website or published ads) in our portfolio unless you ask us in writing not to.

6. Results & no-guarantee disclaimer

Marketing outcomes depend on many factors outside any agency's control — markets, budgets, competition, platform policies and your own operations. Statistics on our website reflect past client outcomes and our overall track record; they are not a promise of your specific results.

7. Liability

To the maximum extent permitted by law, our total liability arising out of any engagement is limited to the fees you paid us for the specific work giving rise to the claim in the preceding three months. We are not liable for indirect or consequential losses, loss of profits, or actions taken by third-party platforms (such as ad account restrictions imposed by Google or Meta).

8. Termination

Either party may end an ongoing engagement with 30 days' written notice unless the proposal specifies otherwise. Fees for work completed up to the end date remain payable. Either party may terminate immediately for material breach that remains uncured 14 days after written notice.

9. Website use

You may not misuse this website — including scraping at scale, attempting to breach security, or submitting false enquiries. Website content is ours or our clients' and may not be reproduced commercially without permission.

10. Governing law & contact

These terms are governed by the laws of India, with courts at Bathinda, Punjab having jurisdiction, unless a written proposal agrees otherwise for a specific engagement.

Questions about these terms: reachonpeak@gmail.com or support@reachonpeak.in · +91 7652 998 325.